Our Policies

Last updated October 2026 — Tap a link below to jump to a section

Privacy Policy

What we collect

When you fill in our order form we collect your name, phone number, WhatsApp number. Email(optional), delivery address, state, quantity, and any message you write to us.

How we use it

  • To contact you and confirm your order
  • To arrange delivery and collect payment on delivery
  • To answer questions and provide customer support and warranty service
  • To improve our website and our offers

How long we keep it

We keep order details for 12 months so we can handle deliveries, warranty claims and support. After that, we delete or anonymize them.

Your rights

We handle your information in line with the Nigeria Data Protection Act 2023. You can ask to see, correct or delete the information we hold about you by messaging us on WhatsApp at 08124333155 or emailing info@uigadget.com.

Security

We take reasonable steps to protect your information, including HTTPS on our website. No method of sending data over the internet is completely secure, so we cannot promise absolute security.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact

U&I Gadget · WhatsApp: 08124333155 · Email: info@uigadget.com

Terms & Conditions

1. About these terms

By placing an order on uigadget.com, you agree to these terms. Please read them before you order.

2. Placing an order

You place an order by completing the order form on our website. Your order is not final until our customer care team contacts you to confirm it. We may decline or cancel an order, for example if we cannot reach you, your details are incomplete, or stock has run out.

3. Prices and payment

Prices are in Nigerian naira (₦) and are shown on the page when you order. [Launch prices and offers may change or end without notice.] Delivery is free. You pay on delivery by bank transfer. Please have the full amount ready when the rider arrives.

4. Genuine orders only

Only place an order if you are ready to receive and pay for it. Fake or abandoned orders cost us time and money, so we may refuse future orders from a phone number or address that does this.

5. What you receive

Your package includes the items listed in the offer you ordered [for example: smart glasses, free black and brown shade lenses, and the standard accessories]. Product photos are for illustration, and small differences may occur.

6. Using the product

AI features such as translation and recognition need the companion app and a phone with an internet connection. Some features depend on third-party services we do not control. You are responsible for using the glasses lawfully. Check the rules on recording people and places where you are, and do not use AI features where they are not allowed, such as in exams.

7. Warranty

Each pair comes with a 1-year warranty against manufacturing faults. The warranty does not cover [damage from drops, water, misuse, unauthorized repairs or normal wear]. To make a claim, message us on WhatsApp with your order details and photos or a short video of the fault. See our Refund Policy for returns.

8. Our responsibility

We are responsible for goods that are faulty or not as described. We are not liable for indirect or consequential loss. Nothing in these terms limits any right you have under Nigerian law.

9. Changes to these terms

We may change these terms from time to time. The date at the top shows the latest version.

10. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria.

11. Contact

U&I Gadget · WhatsApp: 08124333155 · Email: info@uigadget.com

Refund Policy

We want you to be happy with your order. Because you pay on delivery, you never pay before you have the product in your hands. Please decide each [bracketed] choice below before you publish, and delete anything you will not honor.

Check your order on delivery

You may open the package and check the glasses before you pay. If parts are missing, the item is damaged, or it is not what you ordered, you can refuse it, and you will not be charged.

Faulty or damaged items after delivery

If your glasses stop working or arrive with a fault, message us on WhatsApp within [7 days] of delivery with your name, phone number, and photos or a short video of the problem. We will repair or replace the item. If we cannot, we will refund you.

Change of mind

We do not accept returns for change of mind once an order has been accepted and paid for.

How refunds are paid

Approved refunds are paid by bank transfer within [3 to 5 working days] after we receive and check the returned item.

What is not covered

Damage from drops, water, misuse or unauthorized repairs; items returned incomplete or without packaging; free gifts or accessories removed from the order.

How to start a return or refund

Message us on WhatsApp at 08124333155 or email info@uigadget.com. Tell us your name, phone number and what went wrong, and our team will guide you.

Delivery Info

Delivery cost

Delivery is free.

Payment

You pay when your order arrives. Please have the full amount ready for the rider bank transfer.

How long it takes

Orders placed before 12 PM have a good chance of same-day delivery in the areas we cover. Orders placed after 12 PM usually go out the next day. Some locations take longer for example 3 to 5 working days, please confirm this.

How your order works

  1. You fill in the order form on our website.
  2. Our customer care team calls you to confirm your details.
  3. We arrange delivery to your address.
  4. You receive your glasses and pay on delivery.

Please be reachable

Keep your phone on and answer calls from our team. Make sure your address is complete and has a landmark if possible, so the rider can find you.

Not ready to receive it yet?

Message us on WhatsApp at 08124333155 or email info@uigadget.com and we will schedule a delivery day that suits you. Please do not place an order if you will not be available or cash-ready.

Missed deliveries

If we cannot reach you or deliver, we will contact you to try again. After [2] failed attempts, the order may be cancelled.

Where we deliver

We deliver to all 36 states and the FCT. If your area is far from our hub, our team will tell you the expected delivery time when they call.

Questions

WhatsApp at 08124333155 or email info@uigadget.com

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